FAQs

Frequently Asked Questions

What is ABBEYA?

ABBEYA is a London-based retailer and official REEF Perfumes retail partner in the UK, offering authentic fragrances sourced directly from REEF Perfumes through Shopify Collective.

Are your perfumes authentic?

Yes, all our perfumes are 100% authentic Reef fragrances, sourced directly from Saudi Arabia.

How long does delivery take?

UK orders typically arrive within 3-5 business days. International orders may take 7-14 business days depending on location.

Do you offer free shipping?

Yes! We offer free UK delivery on all orders over £50.

Can I return my order?

Yes, we accept returns within 14 days of delivery. Please visit our Returns & Refunds page for more details.

How do I track my order?

Once your order is dispatched, you will receive a confirmation email with tracking information.

How can I contact you?

You can reach us at info@abbeya.co.uk and we will get back to you as soon as possible.